Contact Us
Customer Support
Contact Us
We are here to help. Whether you have a question about an order, product sizing, shipping, returns, or exchanges, the Qivaroza support team will be happy to assist you.
Email Support
Need help with your order?
Contact us by email for order assistance, product questions, shipping updates, or return support.
Email UsResponse Time
24–48 business hours
We usually reply within 24–48 business hours. Response times may be slightly longer during weekends, public holidays, or peak seasons.
How We Can Help
Customer Service Topics
Order Support
Help with order confirmation, order status, order changes, or cancellation requests.
Product & Sizing
Questions about size guides, fit suggestions, product details, colors, or styling.
Shipping & Tracking
Assistance with shipping confirmation, tracking updates, delivery delays, or address issues.
Returns & Exchanges
Support for return requests, exchange requests, refund questions, or damaged items.
Faster Assistance
What to include in your email
If your message is related to an existing order, please include the details below so we can help you faster.
Return Requests
Please contact us before sending items back
For return or exchange requests, please email us first and wait for return instructions. Items returned without prior authorization may not be accepted.
Store Details
Contact Information
For customer service, order assistance, product questions, shipping help, returns, or exchanges, please contact us by email.
Brand
Qivaroza
Website
qivaroza.shop
Phone
No phone support currently available
Store Address
3 PITT GARDENS, BRIGHTON, ENGLAND, BN2 6LR, Brighton, BN2 6LR, United Kingdom